Impression 5 Reopening Plan

Like many organizations, Impression 5 is taking a thoughtful and phased approach toward reopening. Here are the focus areas within each phase, but please note these timeframes are subject to change based on state orders, health agency recommendations, and the discretion of Impression 5 management. Our organization will move forward or backward through these phases fluidly and in response to what’s happening in our community. The trust you place in us to ensure a safe experience for your family remains our guide, and we promise to continue to make choices that put you and your family’s health first.


Impression 5 Procedures and Changes for Guests' Visits

Our Safety Expectations for Guests

FAQ (Frequently Asked Questions)

Virtual Learning Resources

Ways You Can Help Support Impression 5


Procedures and Changes for Guests

  • Limited capacity to ensure social distancing.

  • Increased cleaning and disinfecting procedures that occur continuously throughout the day and deep clean after each day. Components requiring small pieces have a three-set rotation to ensure full disinfection after use. 

  • All staff members to watch for symptoms.


Our Safety Expectations for Guests

  • Adults and children 3+ must wear masks or a face covering during their visit

  • Social distance as a household group (please ensure 6 feet between you and other groups while you enjoy exhibits)

  • Compliance with our safety procedures 

  • Frequently wash and/or sanitize hands 

  • Disinfecting supplies will be available for your family to use throughout exhibit areas (to help ensure safe playing)

  • Do not visit if you or a household member is sick (or experiencing the following symptoms: cough, fever, chills, shortness of breath, muscle aches, vomiting, diarrhea, or new loss of taste or smell)


Frequently Asked Questions

1. Why are you requiring guests 3+ to wear masks? This is challenging for my family.

Impression 5 Science Center is following recommendations from the CDC as a best practice for slowing or reducing risk of virus transmission while interacting in public settings. 


As a family-focused organization, we understand there are many obstacles to successfully wearing masks--especially for young children. However, this is one of several steps we are taking to help ensure the safest experience possible for all. We also understand that this presents a hardship for young children, those with sensory disorders, the hearing impaired, and many others who rely on facial expressions, gestures, lip reading, and more to fully recognize faces, play comfortably, and effectively communicate. We are investing in a supply of face shields for guests to use if masks are not possible. 


If this requirement presents a barrier to your family, we are sincerely sorry. However, until we are able lift this procedure based on CDC guidelines for public spaces, we feel it’s the safest choice at this time. 

2. What if my child cannot wear a mask?

Guests or young children unable to wear a mask over their nose and mouth will be allowed to wear a clear face shield. Impression 5 will have a supply of face shields for guests to borrow while they are visiting. 

If you feel you have a different reasonable accommodation to this requirement, please contact our team in advance to discuss at

3. What happens if my child’s mask gets wet during our visit?

We will have a supply of disposable masks on hand for guests, as well as a supply of reusable masks for guests to borrow. We have a careful laundering procedure for these reusable masks. Additionally, we will have a small supply of reusable masks for purchase at Impression 5 TO GO.

4. How are you ensuring the First Impression Room is safe for guests?

Because the First Impression Room is a space for our youngest guests, we understand that the acceptable developmental and social behaviors that occur within this space present unique challenges. Three families can safely enjoy the First Impression Room at one time. We will also have additional activities outside the First Impression Room for two families at a time.


The majority of toys will be cleaned with a combination of soapy water and an industrial cleaner (NeutraQuat). Other items that cannot be fully saturated, like books, will be sprayed with an an EPA-registered disinfectant, and allowed 72 hours to sit unused. Because we know items can end up in mouths, our procedure for these items includes being disinfected in our First Impression Room dishwasher. 


Items that we have multiple sets of (books, puzzles, food items, light toys, and building blocks) will be switched out for a clean set frequently.


We are using these CDC guidelines for our First Impression Room disinfecting procedures:

5. How is FLOW: A Water Experience cleaned?

Impression 5 treats all the water in FLOW with bromine. Additionally, the water is drained, tubs thoroughly disinfected, and refilled each week. All other surfaces and components are disinfected throughout the day.


"There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, or water playgrounds. Additionally, proper operation of these aquatic venues and disinfection of the water (with chlorine or bromine) should inactivate the virus." Reference:


6. I'm concerned about the safety of the POP bubble exhibit. Why is it still open?

The solution throughout the POP exhibit is a mixture of water and Joy dish soap. Because of this, it’s actually a very safe space to enjoy as long as families practice safe and respective hygiene practices. 

"Soap molecules attach to and disrupt the outer protective lipid (fatty) layer of COVID-19, breaking it apart and destroying the virus." Reference: Mayo Clinic


7. What are you doing to ensure staff who come to work are healthy?

All staff members are required to complete a health screening through the Ingham County Health Department prior to entering the building. Staff will wear masks when at work and on the exhibit floor and are instructed to frequently wash their hands


Additionally, Impression 5 management team has increased the number of paid medical leave days for full-time and part-time employees to help ensure staff members who feel unwell do not come to work. We also comply with the Families First Coronavirus Response Act for all COVID-19-related illness benefits for our staff members. (


8. Will I be able to shop Impression 5 TO GO?

Yes, Impression 5 TO GO is open to the public! No admission fee is required to shop in our science store. Thank you for your support!

9. Will you resume workshops during weekend hours? 

Yes! We have resumed some in-person programming. Learn more about our L.A.B.S. Camps and our Make It! workshops. Future program updates can be found under the Learn heading on the top of this webpage.


10. Will you continue to honor discounts, promotions, and coupons?

As a mission-focused organization, we feel strongly about reducing as many financial barriers to visiting as possible. We will honor all active coupons, gift cards (which do not expire), Museums For All admission, Association of Children's Museums (ACM) and Association of Science and Technology Center (ASTC) reciprocity discounts, and senior and military admission discounts upon reopening to the public. As always, members receive free admission. 

If you have other specific questions for our team, please send us an email through our Contact Us page.



Learning Resources


Ways You Can Help Support Impression 5

  • Join or renew your membership. You could also consider purchasing a gift membership for a family you care about!

  • Donate to our annual fund

  • Share our virtual learning resources with families looking for hands-on educational opportunities. 

  • Like or share our content on social media.

  • Shop Impression 5 TO GO or purchase online gift cards to use at a later date.


Thank you for your support!